Services
Are you looking for tried and tested ways to maximise sales team performance?
Sales training
Selling Skills
A range of standard and bespoke programmes covering all elements of the sales process, from planning and preparation through to closing and beyond.
Customer service
A skills framework for both inbound and outbound telephone work.
Technical sales
Skills training where a more complex sales process may be involved or participants may not always be in a front-line sales role (e.g. pre-sales or technical support).
Sales management
Developing the relevant skills and processes required to manage and motivate teams or individuals.
Attitude and motivation
Sessions that go beyond merely selling skills and process, to consider the psychology of selling.
Coaching
1:1 coaching
Half or full day sessions for individuals who require additional or separate development beyond a normal training workshop. This might be office or field based work and range from proposal writing through to joint sales calls.
Mentoring
Providing advice and acting as an external "sounding board" for individuals who may be experiencing specific pressures at work.
Joint field visits
Half or full day accompanied customer visits, with observation, direct feedback and a written client summary.
Telephone coaching
A post-training activity for individuals or a team, discussing progress with agreed action plans. Occurs weekly or monthly and typically lasts 30-60 minutes depending upon numbers.
Email support
Weekly or monthly emails of sales tips and motivational support for groups or individuals in the 3 month period following training. This can also be combined with telephone coaching sessions.
Consultancy
Skills assessment centres
Work-place assessment of core selling skills using a combination of questionnaires and interviews.
Behavioural profiling
Thomas International DiSC profiling, typically used in recruitment and selection situations, or in improved team-working or change management scenarios.
Performance measurement
Development of key performance measures pre or post-training, plus implementation of comprehensive performance management systems.
Recruitment and selection
On-site assistance with physical interviewing, personal profiling or skills assessment work.
Developing strategic sales plans
Working at senior level to assist with the development and communication of strategic sales plans.
International expertise
Global training partners
Provision of global training programmes using global training partners, Acclivus Inc, Global Performance Improvement and LSA Global.
Local language facilitation
Local language capability for classroom facilitation across Europe and parts of the Middle East and Asia, including translation of materials if required.
Distance learning
Pre and post-workshop computer based modules.
Cultural diversity programmes
Specialist workshops covering strategy, management and sales topics for global corporations, where cultural differences need to be managed and leveraged.
+44 (0)7870 504849
