What We do

Training workshops vary in length from 1-3 days depending on complexity and group size and can be further tailored to suit either business or individual needs. Coaching and consultancy is provided on an hourly, daily or project basis.

Sales Training

  • Communication Skills Review
  • Consultative Selling
  • Customer Handling Skills
  • Key Account Development
  • Meeting Skills
  • Negotiation Skills
  • Personal Effectiveness
  • Presentation Skills
  • Prioritising the Day
  • Prospecting for Success
  • Sales Quickstart
  • Selling to Director Level
  • Selling to Specifiers
  • Telephone Skills

Sales Management Training

  • Coaching Skills
  • Effective Delegation
  • Interview Techniques
  • Performance Management
  • Presenting with Impact
  • Sales Management Principles
  • Sales Leadership in Action
  • Team Analysis and Assessment (Belbin Associates® Accredited)
  • Team Building and Team Working
  • Time and Life Management

Consultancy

  • Business Reviews
  • Joint Sales Visits
  • Marketing Plans
  • Mentoring Services
  • Performance Reviews
  • Personality Profiling (Thomas International® Accredited)
  • Recruitment and Selection
  • Report Writing
  • Sales Team Audits
  • Strategic Business Planning
  • Training Needs Analysis
  • 1:1 Coaching to Improve Performance

Plus...

  • Image Consulting
  • International Training - Programmes delivered in local language
  • Sales Conference Design and Facilitation
  • ‘Train the Trainer’ - Making the Most of Training Sessions
  • Voice Coaching

 

Our Approach

Working with us involves 4 simple stages:

  1. Exploratory meeting: This is to discuss the client’s current situation and needs and most importantly, to see if the ‘chemistry’ is right –we need to know if we can work together from the outset!
  2. Design: This would be further consultation with decision makers or a cross-section of the course participants to gain their input and ‘buy-in’ or perhaps even talking to key customers for their relevant feedback. There may be some additional internet research on particular ideas, before the workshop content is subsequently developed (this includes all PowerPoint slides, exercises, handouts and role-plays if required). All draft materials are then presented to the client for approval and sign-off.
  3. Delivery: Either in house or off-site training workshops, using real-life customer examples to re-enforce the learning points. Where an ongoing programme of workshops has been agreed, we would normally recommend a minimum of 4 weeks between workshops, to allow people to practise new-found skills with customers.
  4. Evaluation and follow-up: Each programme includes a follow-up meeting to assess the delegate evaluations, feedback and outcomes. A revised plan for team support and development normally results from this.